why prospects ghost
people don't ghost deals because they're busy. they ghost because silence feels safer than saying yes.
let's be honest. prospects think saying “no” means an awkward confrontation. decision makers worry about looking foolish in front of their team. buyers dread staking their reputation on your solution.
ghosting is not really about communication. it’s about trust and status.
they vanish because you focus on your commission when they need certainty. you push for signatures when they need confidence. you list features when they need safety.
you spend time chasing responses instead of building trust. you follow up more often than you follow through.
that “let’s do it” at the end of the call? it’s just a polite way to end the meeting. the only real yes is ink on paper.
the prospect isn’t avoiding you. they’re avoiding the doubt you left behind.
they’re not ghosting you the person. they’re ghosting the decision.
you can’t control what happens inside their company. you can’t force their timeline. you can’t erase all their risk.
but you can make saying yes feel like the obvious move. you can build enough certainty to turn silence into action. you can help their doubt turn into confidence.
the fix isn’t better follow-up. it’s better trust.
stop selling the transaction. start selling the transformation.
remember this: you weren’t ghosted. you just got moved from trusted guide to forgettable notification.
make yes feel safer than the silence.