negotiation isn't winning
negotiation isn't winning the argument.
i used to think it was. us versus them. but that creates resistance.
the shift happened when i started selling verveschool's pay after placement program. my job wasn't to convince anyone. it was to help them see if the program solved their problem.
negotiation isn't manipulation. it's understanding what the other person values.
the best tool for this is calibrated questions. instead of telling someone what to do, you ask questions that make them think.
changes the dynamic from tug of war to collaboration.
instead of "you deserve a raise," ask "what would justify a salary increase?"
instead of arguing with a colleague, ask "what can be done to address both concerns?"
when you ask the right questions, you don't need to convince anyone. they convince themselves.
empathy isn't weakness. it's leverage.
when you're genuinely curious regarding someone's perspective, you unlock what really matters to them. once you know that, progress becomes possible.
if a colleague takes credit for your work, don't call them out. ask if there might have been confusion on project roles.
clears the air without drama.
the next time you face a tough conversation, forget winning. focus on the person in front of you.
ask a calibrated question. listen actively. show empathy.
you're not just closing deals. you're building relationships that last.